Whitepapers


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Recurring Revenue Made MSPeasy: 7 Best Practices for Success
By Datto | 9/5/2019

This eBook explores the growth of the monthly recurring revenue (MRR) model and the benefits of providing total data protection solutions in the age of total data dependency.

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RMM Made MSPeasy
By Datto | 9/5/2019

IT spending has been steadily shifting from traditional on-premises offerings to cloud services over the past five years, and it is continuing to grow. In fact, according to Gartner, Inc., SaaS application spending will grow to over $99 billion worldwide by 2020. While the enterprise has adopted SaaS at a rapid rate, SMBs are typically more agile than large companies with heavier investment in on-prem technology. This means MSPs have an immense revenue opportunity in moving end users to the cloud.

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Sales Made MSPeasy: The Ultimate MSP Guide to Successful Sales
By Datto | 9/5/2019

In this eBook, Datto pulled together the key sales strategies for MSPs looking to increase profits and drive new business.

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Six Steps to Managed Services Success
By ConnectWise | 27/2/2018

Incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well-thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, these six steps can help

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Smart Stores - The future of retail stores
By Vertiv | 11/2/2021

This white paper discusses how the future of retail is being shaped by technology and how businesses can develop a smart retail strategy.

With the advent rise of online shopping with smart technologies, new competitors in market threaten the long-standing predominance of retailers. Traditional offline retail stores are now experiencing unprecedented impact. These traditional retail giants are also trying to follow the trend of expanding service boundaries, allying with internet giants, developing independent Apps, and establishing their separate network. This white paper discusses how the future of retail is being shaped by technology and how businesses can develop a smart retail strategy.

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SolarWinds RMM Video Case Study | Singapore Computer Guys
By SolarWinds MSP | 14/5/2018

In this case study, Singapore Computer Guys talks about how SolarWinds Remote Monitoring and Management Tools allowed them to automate tasks, provide near-bulletproof IT security, and keep track of all of their assets from a single web-based dashboard.

Singapore Computer Guys offer managed services to clients from various industries. These services include operational support, technology management, disaster recovery and risk management.

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The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
By ConnectWise | 18/2/2019

This eBook provides an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

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The last switch you’ll ever make: Realising your network potential
By CommScope | 1/4/2020

This whitepaper explores the key pillars that form the decision-making process to help IT teams better realise the potential of their end-to-end network and make investment decisions that will stand the test of time.

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The Ultimate Guide to As-A-Service | Step-by-Step Advice for Empowering Your Technology Solutions Business
By ConnectWise | 18/2/2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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The Value-Added Resellers Guide to an Effective Pricing Strategy
By ConnectWise | 27/2/2018

Smart pricing based on a sound strategy is fundamental to the success of your business. Can you afford to keep your business running without implementing a pricing strategy? How are you planning to compete?

Even one or two margin points have the potential to substantially impact your bottom line. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. ConnectWise Sell is designed with easy-to-use price management tools to help guide you and your sales team to greater profitability with a solid pricing strategy

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