Scale AI while avoiding costly IT and Infrastructure investments with IBM embeddable AI
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Whitepapers
RMM Made MSPeasy
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By Datto | 9/5/2019
IT spending has been steadily shifting from traditional on-premises offerings to cloud services over the past five years, and it is continuing to grow. In fact, according to Gartner, Inc., SaaS application spending will grow to over $99 billion worldwide by 2020. While the enterprise has adopted SaaS at a rapid rate, SMBs are typically more agile than large companies with heavier investment in on-prem technology. This means MSPs have an immense revenue opportunity in moving end users to the cloud.
Recurring Revenue Made MSPeasy: 7 Best Practices for Success
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By Datto | 9/5/2019
This eBook explores the growth of the monthly recurring revenue (MRR) model and the benefits of providing total data protection solutions in the age of total data dependency.
Sales Made MSPeasy: The Ultimate MSP Guide to Successful Sales
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By Datto | 9/5/2019
In this eBook, Datto pulled together the key sales strategies for MSPs looking to increase profits and drive new business.
Lead Generation Made MSPeasy: Tips and Tricks to Fill Your MSP Pipeline
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By Datto | 7/5/2019
In this ebook, Datto explores a variety of tried and true methods from IT service professionals and marketing experts for identifying, qualifying and nurturing potential customers.
The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
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By ConnectWise | 18/2/2019
This eBook provides an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
The Ultimate Guide to As-A-Service | Step-by-Step Advice for Empowering Your Technology Solutions Business
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By ConnectWise | 18/2/2019
Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.
Managing Technicians in an MSP Business for Profitability
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By SolarWinds MSP | 17/9/2018
When running a managed service provider (MSP) business, the single largest part of the overall costs of doing business is the technicians that support your end customer – from straight salary and benefits, to training, transportation and managing the collection of their time, through to billing the customer. In this series of whitepapers, Karl Palachuk goes through the elements that you need to take into account to best manage your technicians’ time. This includes everything from how to structure their day and their priorities, to tracking their efforts to ensure that your business is being run in the most productive manner – ultimately driving the most profitability.
eBOOK | Think Like a Cybercriminal
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By SolarWinds MSP | 7/9/2018
Cybercriminals are a diverse lot, yet you can spot some patterns and motives across the group. For victims, be they businesses or individuals, the outcome of an encounter can usually be quantified—some sort of loss has occurred. From here, you can start to understand the cybercriminal’s motives. The degree of loss can suggest the motive and operating capability of the cybercriminal, but the type of attack must also be considered.
SolarWinds RMM Video Case Study | Singapore Computer Guys
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By SolarWinds MSP | 14/5/2018
In this case study, Singapore Computer Guys talks about how SolarWinds Remote Monitoring and Management Tools allowed them to automate tasks, provide near-bulletproof IT security, and keep track of all of their assets from a single web-based dashboard.
Singapore Computer Guys offer managed services to clients from various industries. These services include operational support, technology management, disaster recovery and risk management.
Top IT considerations for PDF Solutions
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By Adobe | 20/3/2018
When selecting an enterprise PDF solution, there are many factors to consider. While perceived license savings are attractive, sound decision weighs price against hidden costs and potential compromises to your business.
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