Whitepapers


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eBook: 5 Profitable Ways MSPs Grow Managed Backup Services
By Veeam | 29/5/2020

Download this eBook to explore 5 effective ways you can grow your Backup and Disaster Recovery business and profits.

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The last switch you’ll ever make: Realising your network potential
By CommScope | 1/4/2020

This whitepaper explores the key pillars that form the decision-making process to help IT teams better realise the potential of their end-to-end network and make investment decisions that will stand the test of time.

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Comprehensive Data Protection Across Cloud and On-premises Environments
By Commvault | 7/8/2019

Today, many organisations are moving to a more comprehensive strategy for on-premises and cloud data protection. Organisations need a cloud solution that can address the challenges of cloud data protection, for example meeting different data requirements and regulations.

This solution brief outlines the key capabilities of Commvault’s comprehensive cloud platform that can support data protection strategies.

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RMM Made MSPeasy
By Datto | 9/5/2019

IT spending has been steadily shifting from traditional on-premises offerings to cloud services over the past five years, and it is continuing to grow. In fact, according to Gartner, Inc., SaaS application spending will grow to over $99 billion worldwide by 2020. While the enterprise has adopted SaaS at a rapid rate, SMBs are typically more agile than large companies with heavier investment in on-prem technology. This means MSPs have an immense revenue opportunity in moving end users to the cloud.

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Recurring Revenue Made MSPeasy: 7 Best Practices for Success
By Datto | 9/5/2019

This eBook explores the growth of the monthly recurring revenue (MRR) model and the benefits of providing total data protection solutions in the age of total data dependency.

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Sales Made MSPeasy: The Ultimate MSP Guide to Successful Sales
By Datto | 9/5/2019

In this eBook, Datto pulled together the key sales strategies for MSPs looking to increase profits and drive new business.

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Lead Generation Made MSPeasy: Tips and Tricks to Fill Your MSP Pipeline
By Datto | 7/5/2019

In this ebook, Datto explores a variety of tried and true methods from IT service professionals and marketing experts for identifying, qualifying and nurturing potential customers.

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The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
By ConnectWise | 18/2/2019

This eBook provides an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

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The Ultimate Guide to As-A-Service | Step-by-Step Advice for Empowering Your Technology Solutions Business
By ConnectWise | 18/2/2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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Managing Technicians in an MSP Business for Profitability
By SolarWinds MSP | 17/9/2018

When running a managed service provider (MSP) business, the single largest part of the overall costs of doing business is the technicians that support your end customer – from straight salary and benefits, to training, transportation and managing the collection of their time, through to billing the customer. In this series of whitepapers, Karl Palachuk goes through the elements that you need to take into account to best manage your technicians’ time. This includes everything from how to structure their day and their priorities, to tracking their efforts to ensure that your business is being run in the most productive manner – ultimately driving the most profitability.

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