ConnectWise Whitepapers


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The KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
By ConnectWise | 18/2/2019

This eBook provides an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas – finance and service – to help you better understand how to use KPIs as an essential tool for building a more sustainable business.

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The Ultimate Guide to As-A-Service | Step-by-Step Advice for Empowering Your Technology Solutions Business
By ConnectWise | 18/2/2019

Adding to Your Service Offering is Challenging. We get it. ConnectWise Inc. has helped countless technology professionals reconfigure their businesses for the future by adding new practice areas and building monthly recurring revenue. The Ultimate Guide to As-A-Service will help you navigate these important business expansions with confidence.

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A VAR's Guide to Efficient Quoting
By ConnectWise | 27/2/2018

This guide explores the pitfalls of quoting with antiquated, internally developed, or custom quoting tools—like spreadsheets—and introduces the benefits of implementing a cloud-based configure-price-quote (CPQ) solution. If you’re ready to speed up your fulfillment process and boost sales rep productivity and effectiveness, read on.

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The Value-Added Resellers Guide to an Effective Pricing Strategy
By ConnectWise | 27/2/2018

Smart pricing based on a sound strategy is fundamental to the success of your business. Can you afford to keep your business running without implementing a pricing strategy? How are you planning to compete?

Even one or two margin points have the potential to substantially impact your bottom line. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. ConnectWise Sell is designed with easy-to-use price management tools to help guide you and your sales team to greater profitability with a solid pricing strategy

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Six Steps to Managed Services Success
By ConnectWise | 27/2/2018

Incorporating managed services can help you not only stand out from other resellers, but it can also provide your business with a consistent source of monthly recurring revenue. But before you get started, you will need a systematic plan with well-thought-out steps that include understanding your target market and implementing essential automation. If you’re considering adding managed services to your service offering, these six steps can help

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