Partners must respond as customer-centric CIOs move beyond the SLA
Experience level agreements (XLAs) are gaining traction as key performance metrics for IT orgs delivering solutions to customers and employees alike.
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7 traits of digital-savvy CIOs
Just as employees are upskilling in the latest tech, so too should CIOs, whose ongoing digital skills acquisition can greatly impact their organisations and their careers.
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What CEOs really need from today’s CIOs
In the data economy, corporations need CIOs who can get out of delivery and into redesigning their businesses for the future.
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7 ways CIOs can curb costs before recession hits
With CEOs anticipating recession, IT leaders need to take proactive steps by reassessing contracts, tech portfolios and projects lists before CFOs come for their budgets.
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The CIO’s missing priority
Directing decision-maker-awareness to the right targets is a key skill for CIO success. Investment risks that pit security vs. IT prove the point.
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