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  • 10 April 2018 09:33

CA Technologies recognised for exceptional customer service and support

NorthFace ScoreBoard Award spotlights company’s ability to exceed customer expectations for the sixth year in a row

SYDNEY - 10 April 2018 - CA Technologies (NASDAQ: CA) was again named a recipient of the NorthFace ScoreBoard AwardSM from the Customer Relationship Management Institute (CRMI, an Omega Management Group company) in recognition of achieving excellence in customer service and support. This marks the sixth consecutive year that CA has received the award.

In presenting the award, CRMI recognised CA’s ongoing commitment to building long-term customer loyalty by continuously exceeding customer expectations. The award is based on an independent analysis of surveys from CA’s own customers.

“Each year thousands of companies both domestic and international are invited to apply for the NorthFace ScoreBoard Award,” said John Maraganis, President and CEO, CRMI. “The award audit criteria includes providing customer satisfaction survey results for the calendar year, which CRMI reviews and confirms. It is the reliance on a company’s own customer feedback that makes receiving this award such a coveted honor.”

“Winning this award for the sixth time based on our customers’ feedback is one indication that we are succeeding in our mission to help our clients overcome barriers between their ideas and outcomes,” said Dayton Semerjian, general manager, Global Customer Success, CA Technologies. “At CA, we take great pride in knowing that our focus on delivering a great customer experience is validated by the NorthFace ScoreBoard Award, and, most importantly, by our customers.”

Now in its 18th year, the NorthFace ScoreBoard Award will be presented to recipients during ceremonies at CRMI’s SCORE Conference in Boston (Fall 2018).

About CA Technologies

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.

Legal notices

Copyright © 2018 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

Press contact

Belinda Truong

H+K Strategies for CA Technologies

+61 2 9286 1243

belinda.truong@hkstrategies.com

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