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  • 17 February 2016 17:53

FileMaker’s State of the Custom App 2016 Report reveals custom app use is boosting ROI, efficiency and productivity

New report finds 60% saw a ROI, 81% reduced inefficient tasks and 74% increased productivity

Sydney, Australia, 17 February, 2016 — 74 per cent of teams using a custom app have seen an increase in productivity, according to FileMaker’s 2016 State of the Custom App Report. The report, released today, looks at how teams are embracing the power of custom apps to drive output, increase efficiency and streamline workloads.

The report found that custom apps are being used in a wide variety of ways to help teams accomplish their business goals.

Key findings of the report include:

Custom apps drive productivity and efficiency

  • 81 per cent reported custom apps reduced inefficient tasks
  • 74 per cent reported custom apps increased in team productivity
Custom apps deliver results

  • 63 per cent reported custom apps improved field and customer service delivery
  • 60 per cent reported custom apps have seen a return on investment (ROI)
  • 49 per cent reported using custom apps on iPad or iPhone
Custom apps are built quickly

  • 52 per cent of custom apps were built in less than three months
  • 82 per cent reported that they developed custom apps internally

FileMaker’s State of the App report for 2016 examines what customers are using custom apps for, how they are using them, and what type of impact they are having on their business. The global report, based on surveys of hundreds of professionals, provides insight into the ways custom apps are driving better, stronger end-results as well as improving the process of work. It also examines the diversity of ways that custom apps are being deployed across industries and teams.

Ann Monroe, senior director of marketing, FileMaker, Inc.
“Teams are seeing great results with custom apps that they build themselves. Custom apps are quick and easy to build and deploy, and the potential cost-savings is huge. With custom apps, our customers are reducing manual processes, data entry errors and inefficient tasks. They are communicating better, sharing information more fluently and boosting revenue and productivity. FileMaker puts the power of custom apps right in the hands of organisations from the get go.”

Mike McShane, Director for Information Technology, Northern Dewatering, Inc (Survey Respondent)
"We replaced a very old database with a custom app to handle ordering, shipping and returning equipment to and from job sites. This has helped incredibly with accurate job site and yard (warehouse) inventory and also with much more accurate billing."

Kathy Towns, Quality Manager, Real Ale Brewing Co. (Survey Respondent)
"Craft brewing is a great industry, but from a quality standpoint, it can be a challenge to track information on all the components that go into the final product. From ingredients, to processes, to packaging materials, we track data across several brands. We were operating on paper and spreadsheets before, and was really difficult to get a big picture and to see trends.”

Media contact
Anna Zabow

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About FileMaker, Inc.
FileMaker, Inc., an Apple subsidiary, delivers simply powerful software for easily creating custom apps that work seamlessly across iPad, iPhone, Windows, Mac, and the web. Business teams use the FileMaker Platform to streamline their operational processes, boosting overall productivity.

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