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  • 30 April 2012 13:56

3G demand overtakes fixed line at Opengear

Australian export success Opengear has reported a massive rise in demand for its 3G solutions to provide secure out-of-band connectivity to remote sites and mobile locations for network infrastructure monitoring and management.

Out-of-band remote access is traditionally served over dial-in phone lines or ADSL, providing an independent, resilient access path to troubleshoot and repair remote networks during infrastructure fault conditions or outages. However, during the past year, demand for Opengear’s 3G products has overtaken traditional solutions by 32 per cent - and the lead is growing.

Set up in 2004, Opengear designs, manufactures and sells smart infrastructure management solutions based on open standards. More than 80 per cent of its sales come from the US. Last year, the Brisbane-based company recorded growth of more than 60 per cent.

Opengear National Sales and Business Development Manager (ANZ) Brendan Baker said the increased demand for 3G out-of-band management products was clearly evident in the Australian market. “Major drivers for the 3G demand trend are the pervasiveness of mobile networks and drastically reduced provisioning time of a wireless solution,” he said.

“With networks moving to fibre and VoIP, repurposing a spare copper line for out-of-band is simply no longer an option. Cost is also a significant advantage.”

With high levels of competition between mobile carriers, 3G data plans typical cost up to 70 per cent less than PSTN or DSL equivalents. “Mobile wireless is also well suited to highly distributed installs such as branch offices, campus-wide networks and building wiring closets, where it would be impractical and expensive to run secondary fixed lines,” said Mr. Baker.

The most popular 3G model is the ACM5004-G Remote Infrastructure Management (RIM) gateway, equipped with serial console, USB and Ethernet ports for management connectivity to critical network infrastructure. It also contains environmental sensors and optional digital I/O for water leak, cabinet open and other physical sensors, to enable monitoring and management not just of remote networks, but of entire remote sites. These industrial-grade cellular gateways use any 3G network to deliver real-time monitoring, secure access and remote control regardless of location.

“It’s difficult to match the ease of deployment of a cellular solution – insert the SIM and you’re most of the way there,” said Mr. Baker. “This has given rise to the practice of parachuting pre-configured cellular RIM gateways into problematic sites with little or no onsite technical staff, completely eliminating the need for a physical site visit and associated costs.”

Opengear management solutions are particularly beneficial in high security environments, offering support for a broad suite of enterprise-grade security protocols, such as strong-cipher Secure Shell and IPsec, with full authentication against existing services such as Kerberos, Active Directory, TACACS+, and RADIUS with RSA SecurID two-factor.

For media assistance or to organise an interview, call John Harris at Impress Media Australia on 08 8431 4000 or email

About Opengear

Opengear develops smart solutions for critical infrastructure management. Opengear’s Data Centre Infrastructure Management (DCIM) and Remote Infrastructure Management (RIM) appliances secure and simplify remote monitoring, access and control of critical IT & network, and Operations Technology (OT) & industrial control systems. These smart appliances integrate next-generation automation and true out-of-band management technologies, ensuring Opengear’s customers maintain complete control over critical infrastructure – wherever, whenever.

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