Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.
  • 27 May 2011 14:15

Avaya Helps Small and Mid-Size Companies ‘Think Big’ with Enhanced Collaboration Products, New Innovations

Avaya, a global leader in business collaboration systems, software and services, today unveiled new product releases and innovations in the small and medium business market. These announcements include the new version of Avaya’s communications solution for this market—Avaya IP Office 7.0—which helps drive improved savings, user experiences, and collaboration for a new generation of entrepreneurs, early-stage companies, and mid-size firms.

New Avaya IP Office 7.0 Capabilities Avaya IP Office 7.0 completes the integration of Nortel Enterprise Solutions’ (NES) IP and digital phones into the IP Office platform (NES was acquired by Avaya, Dec. 2009). This integration now enables approximately 14 million NES users to gain Avaya IP Office’s collaboration capabilities, and can drive 40 to 60 percent in savings for NES customers by enabling them to retain existing phones when upgrading to Avaya IP Office. This upgrade can be accelerated and simplified by a new Data Migration Tool that lets partners transfer all of a business’ existing data (i.e. voicemails, phone extensions) to their new systems, maintaining productivity without business interruption.

Avaya IP Office 7.0 also delivers an expanded portfolio of devices for multimedia collaboration, including sophisticated new color touch-screen desktop phones that let users scroll through contacts or manage visual voicemail at the touch of a finger. Additionally, new conference phones offer patented wide-band audio, call recording via SD card, and fast USB connectivity to a laptop for temporary set-ups. This expanded portfolio also offers a range of video capabilities, including HD videoconferencing from a desktop PC softphone, with no added equipment necessary.

Forthcoming SME Capabilities Nearly 60% of small and mid-size businesses state they use, are interested in, or are planning to use collaboration software. Today, Avaya previewed forthcoming innovations in collaboration for this market, including the Avaya Flare Experience for small and medium businesses. Avaya also demonstrated advanced multi-party videoconferencing via several devices, desktop sharing capabilities, and an upgrade from a Nortel device to Avaya IP Office using the Data Migration Tool.

Today, Avaya also shared its vision for a hybrid cloud approach to small and mid-size business communications, which places Avaya IP Office on premise, while enabling select applications to be hosted ‘in the cloud’ on a partner network. This capability will allow more flexible use and faster deployments of Avaya’s latest collaboration applications.

Submit a media release