- 30 September 2010 15:20
Portrait Software Boosts Local Analytics Team
Portrait Software, a leading provider of customer interaction optimisation software and now a part of Pitney Bowes Business Insight (PBBI), has appointed Georgina Lakeland to lead its Australian marketing analytics team.
Lakeland brings over twelve years analytics and data mining experience to the role, most recently in fraud detection, law enforcement, intelligence and audit at NetMap Analytics and prior to that with Multinet Consulting Services and Acxiom. According to Chris Lowther, General Manager Asia Pacific for Portrait Software, ‘the new appointment is a direct result of growing regional demand for sophisticated insight and analysis of customer data.’ ‘Georgina’s expertise and knowledge in customer data analytics from projects with organisations such as Telstra and Suncorp Metway, is perfectly suited to the Portrait Customer Analytics solution set,’ said Lowther. ‘Georgina’s appointment reflects the increasing B2C interest in our easy-to-use, efficient and cost effective solutions that reveal customer intelligence from raw data.’
Lakeland holds a BA and Master of Commerce.
About Portrait Software
Portrait Software is now part of Pitney Bowes Business Insight (PBBI).
Portrait Software enables organizations to engage with each of their customers as individuals, resulting in improved customer profitability, increased retention, reduced risk, and outstanding customer experiences. This is achieved through a suite of innovative, insight-driven applications which empower organizations to create enduring one-to-one relationships with their customers.
Portrait Software was acquired in July 2010 by Pitney Bowes to build on the broad range of capabilities at Pitney Bowes Business Insight for helping organizations acquire, serve and grow their customer relationships more effectively. The Portrait Customer Interaction Suite combines world leading customer analytics, powerful inbound and outbound campaign management, and best-in-class business process integration to deliver real-time customer interactions that communicate precisely the right message through the right channel, at the right time.
Our 300 + customers include industry-leading organizations in customer-intensive sectors. They include 3, AAA, Bank of Ireland, Bank of Tokyo Mitsubishi, Dell, Fiserv Bank Solutions, Lloyds Banking Group, Merrill Lynch, Nationwide Building Society, RACQ, RAC WA, Telenor, Tesco Bank, T-Mobile, TrygVesta and US Bank.
For more information please visit: www.portraitsoftware.com or www.pbinsight.com