A configuration management database enables an organisation to manage, control, configure, and identify assets across the organisation.
Stories by Sarah K. White
Angelic Gibson and Christina Quaine are bridging the gap between IT and security by drawing on their experiences as women rising up in IT.
Solutions architects are a vital role in organisations wanting to align business goals with IT services, products, software, and infrastructure.
BPA helps organisations dig into vital business and IT processes to find problems and opportunities for improvement.
WFM began as a scheduling process but has since grown into a complex framework for maintaining human capital, budgeting and workforce scheduling.
With many organisations moving to the cloud, Microsoft 365 has become a popular productivity suite for businesses of all sizes.
Process mining helps organisations gather insightful data to evaluate the reliability, efficiency and productivity of business processes.
After nearly 100 years, business process mapping is still helping visualise internal processes from employee on-boarding to IT hardware and software.
VSM is a lean management technique that helps businesses eliminate waste by finding ways to improve current lean and agile business processes.
Design sprints are a quick, step-by-step way to evaluate and test products and services prior to launch, while also mitigating risks.
HCD is a design framework centred around end-user desires and needs. Implementing it can help a company design and deliver high-quality products.
Design thinking eschews traditional development processes in favour of an agile, flexible method for developing products and services.
With technology comes constant change - and that’s why it is more important than ever to have a solid technology roadmap.
Vendor management helps organisations take third-party vendor and partner relationships from a passive business transaction to a proactive partnership.