Matthew Finnegan - Author

Oops! Microsoft gets 'black eye' from Teams outage

Users of Microsoft’s team collaboration app were unable to login Monday after the company forgot to renew an authentication certificate.

Cisco adds AI transcription to Webex Meetings

Integration of Voicea tech to Cisco’s videoconferencing platform enables automated recording and transcriptions of meetings.

Atlassian expands Jira roadmaps for better project status visibility

Atlassian has expanded the roadmapping functions in Jira Software to offer users greater insight into the progress of software development projects.

The role of collaboration apps in digital transformation

As more companies find themselves with workers spread across the globe, it's become harder – and more important – to keep employees connected.

2020: The year the office finds its voice?

Voice-based AI assistants may soon be as common in the workplace as they are at home.

Atlassian unveils Forge, its serverless app development platform

Forge is built with AWS’ Lambda function as a cloud-based service platform, allowing developers to build and deploy their own apps for Atlassian products.

Microsoft Teams comes to Linux

Microsoft Teams is now available on Linux, the first time an Office 365 app has been brought to the open source operating system.

How this broker business cut email use by 30% after Slack rollout

With employees feeling bombarded by email, and important messages getting lost in the mix, TD Ameritrade execs decided to embrace Slack.

Google adds AI smarts to G Suite with Google Assistant and Docs updates

Google’s AI assistant can now be accessed in beta, while Smart Compose has been extended to Google Docs as well as Gmail.

Slack and Microsoft trade barbs, sling stats in collaboration app battle

Although Slack led the way on chat-based collaboration software, now, the two companies are battling for enterprise hearts and minds (and users).

Salesforce to expand Einstein Voice Skills so users can create custom voice apps

Salesforce is among a number of tech firms aiming to bring voice to the enterprise, though most users will have to wait until 2021 to access its AI voice assistant.

Claris launches workflow automation tool beta

The Apple subsidiary says its new Claris Connect is designed to connect third-party cloud apps and automate workflows.

Atlassian expands Jira Service Desk to non-IT biz teams

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal.

Microsoft Teams gets private channels, email integration with Outlook

Microsoft’s work stream collaboration platform is getting a slew of updates, including the long-awaited private channels and new IT admin controls.

Slack rolls out new Salesforce integrations, launches Workflow Builder

Slack has added new integrations with Salesforce as part of its ongoing push to bolster connections with other “best of breed” cloud apps.

Stories by Matthew Finnegan