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HP gets intentional about contracting with Black IT providers

HP gets intentional about contracting with Black IT providers

CIO Ron Guerrier is working to diversify IT’s suppliers and boost the benefits they get from working with HP to build a more representative technology workforce.

Ron Guerrier (HP)

Ron Guerrier (HP)

Credit: HP

HP CIO Ron Guerrier said the company’s commitment to diversity, equity, and inclusion (DEI) is one of the factors that brought him to the company in September 2020.

Even so, Guerrier believed that as its new CIO he could advance, even further, the vendor's DEI efforts in the IT space, where Blacks in particular remain underrepresented. More specifically, Guerrier has set out to make his own IT department look more like society.

“My goal is for Black representation in IT to mirror Black representation in society. For society, it’s about 13 per cent, but in tech at large it’s about seven per cent,” Guerrier said, citing the US government’s Diversity in Tech Report

“And this is particularly important now because of the Great Resignation that’s happening. There’s a game of musical chairs with talent right now, and when the music stops, I want to make sure HP has the best and most diverse talent we can have.”

To help reach that goal, Guerrier is focusing on diversifying the vendors he hires to work with his IT department. And he’s structuring their engagements with HP to ensure they’re gaining experiences that will advance them as companies and will help advance the suppliers’ workers in their own careers.

Guerrier has taken several steps to make sure that’s happening. To start, he’s working to ensure that 10 per cent of his diversity spend is with Black and African American suppliers by the end of 2022.

Guerrier works closely with HP’s procurement team, or more specifically, the Supplier Diversity Program in the company’s procurement organisation, to identify and onboard new suppliers. HP’s Supplier Diversity team leverages third-party certifying agencies, such as the National Minority Supplier Development Council, which focuses on empowering minority-owned and diverse enterprises.

Guerrier is also planning a Diversity IT Supplier Day, an event he had organised in the past as CIO at another organisation; he’s aiming to hold such an event by the end of HP’s second quarter, with both incumbent suppliers as well as prospective minority- and women-owned business enterprise IT suppliers participating.

“We’re actively recruiting and sourcing our suppliers from a diverse pool of Black-owned companies,” Guerrier said, adding that HP also expects those companies to have diverse talent on the teams they bring to HP. “It’s not just creating economic opportunities for the Black owners; it’s also making sure that the individuals working on our account meet our diversity goals.”

‘A multiplier effect’

Since the target was established, Guerrier has increased the number of Black and African-American IT suppliers supporting HP and is, in fact, halfway to that 10 per cent goal as of early 2022.

Guerrier said that’s a start, but he believes to affect long-term change and build true equity, companies like HP need to do more than set hiring goals; he said hiring companies must consider the work they assign to suppliers and their teams.

“You can hire a company for staff to augment [your team] and they provide you bodies, or you can hire them for strategic value to work on projects where they then learn and get experiences, and they can use that as a multiplier effect. We’re doing the latter,” he added.

He explained that this approach means he gets the talent he needs to advance innovation and strategic projects within the IT department’s portfolio but at the same time the suppliers are able to build experiences that they can use to scale and succeed.

“We want to help these companies grow,” he added. “Our goal is to hire and assign diversity IT suppliers to our strategic initiatives versus commoditised roles. These strategic initiatives include cloud migration, agile transformation, and digital programs. 

"These active programs solicit diverse IT suppliers’ thought leadership so they have a seat at the table in shaping the approach and execution whenever applicable. With these experiences in hand, these suppliers can leverage them in future endeavours and hopefully scale for large enterprises such as HP’s.”

Guerrier is also attentive to creating growth opportunities for the suppliers’ employees. By treating contract workers similar to internal employees, both can learn and develop new skills over the course of any given project.

“Experience matters,” he noted, “and you need to get something on your resume to propel you forward. But getting that first opportunity is always the biggest challenge, and that can be even harder if you’re Black. Working on an HP project, that builds up their resumes.”

HP Chief Diversity Officer Lesley Slaton Brown credited Guerrier for helping HP move its diversity objectives forward through deliberate actions and concrete steps.

“The diversity goals he set for his org and his efforts are integral to help meet our near-term and long-term corporate goals that can ultimately help HP reach its ambition to become the world’s most sustainable and just technology company,” she said, adding that such work helps “make HP a destination of choice for underrepresented groups.”

Guerrier isn’t new to such initiatives: In his prior position as CIO and Secretary of Innovation and Technology for the State of Illinois, he implemented the first Diversity Supplier Technology Day with the goal of making sure “that there is a level playing field and every vendor has the same information” about the department, what its plans were and what the department needed to buy.

Part of companywide objectives

Guerrier’s goals for diversity among his IT suppliers aligns to targets set by the company’s Racial Equality and Social Justice Task Force, which also calls for 10 per cent of HP diversity spend to be with Black and African American suppliers by 2022 and 10 per cent of HP supplier account managers to be Black and African American by 2022.

At this stage, it's unclear whether such programs will extend to other parts of the world such as Asia Pacific.

Such targets, according to company officials, are meant to hold them as executives accountable. But Slaton Brown said such efforts are also critical for business success.

“We anchor in the belief that diversity powers innovation. Diversity, equity, inclusion, and belonging are business imperatives, and many studies have shown that diversity improves business outcomes over time,” she said, citing research from McKinsey that shows companies with greater gender and ethnic diversity on their executive teams are more likely to have above-average profitability than less diverse organisations.

HP’s goal is to double its Black and African American tech talent to make up at least five per cent of its tech talent by 2025, with the longer-term goal of having its US workforce meet or exceed market representation for racial/ethnic minorities in the United States by 2030. 

HP has already seen gradual movement in that direction: Its Black and African American tech talent rose from 2.3 per cent of its workforce a year ago to 2.9 per cent in the first quarter of FY22 — a 26 per cent increase. HP’s fiscal year runs November 1 to October 31.

And HP increased the composition of Black and African American executives by more than 30 per cent since the company launched its Racial Equality and Social Justice Task Force in 2020. Additionally, Slaton Brown said more than 60 per cent of US new hires in fiscal 2021 were from underrepresented groups.

“With intentional focus and increased resources, we see progress,” she added. “We have a lot of work to do to meet our goals and make meaningful progress over time, but I’m proud of HP and our leadership for taking a stance and more importantly, taking action and setting specific targets to make positive changes.”


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