HKBN aims to become Hong Kong's most cloud-proficient telecom firm

HKBN aims to become Hong Kong's most cloud-proficient telecom firm

Strategic move underway to boost cloud business

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The Hong Kong Broadband Network (HKBN) understands the centrality of cloud to its future success and profitability.

This is why the telecommunications service provider has taken the step of investing heavily in training and certifications as well as expanding its partner ecosystem.

As a sign of its commitment to cloud, the provider has invested significantly in upgrading its personnel including around 300 who have pledged to equip themselves with cloud certifications from Amazon Web Services (AWS) or Microsoft Azure in the coming 10 months.

Furthermore, around 700 personnel are expected to undertake a learning path on cloud computing fundamentals thought the e-training platform Cloud Academy.

“HKBN is gearing up to be the industry's most formidable and knowledgeable cloud technology expert, embedding world-class cloud expertise across every level of our talent base,” said Billy Yeung, co-owner and COO of enterprise solutions at HKBN.

"Our aim is to ensure at every corporate customer touch point, our talents fully understand customer needs and provide best fit solutions to empower our customers' success."

These investments are a strategic move by HKBN to boost its cloud business, however, to be a leading cloud player more needs to be done, which is why the provider acquired managed service provider (MSP) and regional cloud expert ‘Consulting Group’ (ICG).

The 300 personnel expected to be trained include department heads and team leaders from HKBN Enterprise Solutions, corporate sales experts, technical professionals from IT and network technology as well as talents from other business and customer support departments.

All of which will receive multimodal training on e-training platform Cloud Academy, and then undergo examinations to obtain cloud certifications from AWS or Microsoft Azure.

“Traditional approach to training is no longer effective,” said Andy Lau, Chairman, ICG, who is an exclusive partner of Cloud Academy in Hong Kong.

“Cloud Academy redefines technical training by offering practical, impactful, self-paced and scalable e-training, ranging from the fundamentals to advanced scenario training for IT and technical experts.

“The bite-sized video courses support personalised learning process with maximum agility.

"As a leading enterprise training platform, Cloud Academy works with technology leaders in the world, and is adopted by major enterprises in different markets, empowering their technical professionals with the knowledge, critical thinking and hands-on experience needed to adopt, operate and optimise across multiple clouds."

Once trained these ‘talents’ as the provider refers to them will perform as cloud architects and help HKBN Enterprise Solutions customers optimise their business growth opportunities by accelerating their adoption of cloud and digital transformation.

Furthermore, around 700 additional personnel are expected to complete ‘benefits of cloud technology for business: getting started with migration’ at Cloud Academy, a course designed to help professionals understand the fundamentals of cloud technology, strategic cloud transition and cloud migration planning.

As it stands, all six members from the provider’s management committee, i.e., all CXOs at HKBN, have already completed the course.

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